Powerful support tool that connects to your UISP system to automate customer service, monitor networks, and handle communications. Built specifically for ISPs who want to deliver exceptional support.
Powerful support features designed to automate customer service and streamline communications
Real-time monitoring with interactive network maps and IP heat maps. Track towers and APs with intelligent alerting that goes beyond UISP—monitor individual access points with customizable downtime thresholds and automated email notifications to keep admins informed.
Embeddable chat widget for any website with unlimited support seats. Manage web chat and SMS (via Twilio) in one place with AI-powered auto-responses.
Built-in support phone system integrated with UISP CRM. Manage clients better with instant access to account data, billing, and service status during calls.
Intelligent AI handles customer inquiries 24/7, checking tower status, billing, and providing troubleshooting.
View-only screen sharing lets support agents see client computers without taking control—ensuring security and privacy. Clients can use their phones to show routers, cables, and equipment connections, making troubleshooting faster and easier. Perfect for guiding clients through setup or diagnosing hardware issues remotely.
Stay ahead of network issues with automated email alerts for tower and access point outages. Customizable downtime thresholds, recovery notifications, and multi-admin support ensure your team is always in the loop—helping you maintain network uptime and customer satisfaction.
Direct integration with UISP CRM and Network for seamless client management and network data.
Hi! I'm the Airmax AI assistant. How can I help you today?
What's my account balance?
Your current balance is $0.00. Your account is in good standing! 🎉
Embed our powerful chat widget on your website, customer portal, or any page. AI handles inquiries 24/7 with unlimited support seats included.
Add as many support agents as you need at no extra cost. Perfect for growing teams.
Just copy and paste one line of code. Works on any website, CMS, or platform.
AI handles common questions automatically, seamlessly transfers complex issues to your team.
Match your brand with custom colors, logo, and welcome messages.
Powerful support phone system that connects directly to your UISP CRM. Manage clients better with instant access to their account data, service status, and billing information during every call.
Connect your existing SIP trunk or VoIP provider. Works with Grandstream, Yealink, and other standard SIP devices.
Track all inbound, outbound, and missed calls. View duration, timestamps, and link calls to customer records.
Automatically pulls client data from UISP CRM during calls - account balance, service plans, payment history, and support tickets for better client management.
View all phone activity in one place. Monitor call statistics, track missed calls, and manage your support team's phone performance.
View-only screen sharing that respects client privacy. Support agents can see what's happening without ever taking control of the client's computer—ensuring security and trust.
Agents can only see the screen—no mouse or keyboard control. Perfect for maintaining client trust and security.
Clients can use their phone camera to show routers, cables, and equipment connections—making hardware troubleshooting easy.
No downloads or installations required. Clients just enter a 6-digit code and start sharing instantly.
End-to-end encrypted connections. Sessions are temporary and automatically end when closed.
View-only access means agents can guide clients through fixes without ever touching their computer. This builds trust, maintains security, and gives clients full control while still getting expert help.
Visualize your entire network infrastructure with interactive maps and IP address usage. See tower locations, coverage areas, IP allocation, and network health at a glance.
View all towers, access points, and clients on an interactive map. Click any device to see real-time status, signal strength, and connected clients.
Visualize IP address usage across your network with color-coded heat maps. See which IP ranges are heavily utilized, identify available IPs, and manage your IP allocation efficiently.
See coverage radius for each tower with visual overlays. Identify coverage gaps and plan network expansion.
Maps update in real-time as devices go online/offline. Instantly see network changes and outages on the map.
Monitor weather conditions across all your service areas simultaneously. AI uses real-time weather data to provide context-aware support when customers report connectivity issues.
Add unlimited locations and view all weather radars side-by-side. Perfect for ISPs serving multiple cities or regions.
AI automatically references current weather when helping customers. "I can see we're experiencing heavy rain in your area, which may be affecting your connection."
Real-time weather radar with 5-minute updates. See precipitation, storms, and severe weather as they happen.
Uses Open-Meteo API - completely free with no API keys required. No hidden costs or usage limits.
Zipcode: 86413
Humidity
45%
Wind
8 mph
Visibility
10 mi
Live Radar Active
Zipcode: 71801
Humidity
62%
Wind
12 mph
Visibility
8 mi
Live Radar Active
No need to migrate data or change your workflow. Airmax Cloud integrates seamlessly with your current UISP Network and UISP CRM, pulling real-time data to power intelligent automation.
Real-time monitoring of towers, access points, and client devices. Automatic sync of network topology, signal strength, and device status.
Access client data, billing information, service plans, and payment history. AI uses this data to provide accurate, personalized support.
All data stays in sync automatically. Changes in UISP are reflected instantly in Airmax Cloud, ensuring accuracy across all systems.
Seamlessly integrates with industry-leading platforms to power your support operations
Real-time network monitoring and device management
Client data, billing, and payment history access
SMS messaging and two-way text conversations
*Requires separate Twilio account
GPT-4 powered AI for intelligent customer support
*Requires separate OpenAI API key
Also integrates with:
Choose the plan that fits your team size. All plans include full features. No hidden fees.
5 seats
Perfect for small ISPs getting started
10 seats
For growing ISPs with expanding teams
20 seats
For established ISPs with larger teams
Unlimited seats
For large ISPs with unlimited scale
Join hundreds of ISPs already using Airmax ISP Support Cloud to automate support and delight customers