Airmax Internet LLC ("Airmax," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Airmax Cloud System, our comprehensive management platform for Internet Service Providers.
This policy applies to all users of Airmax Cloud System, including but not limited to company administrators, employees, and end customers whose data is managed through our platform.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Account Information: Company details, user profiles, and authentication credentials
- Customer Data: Client information, service details, billing records, and support interactions
- Network Data: Tower configurations, device information, and monitoring metrics
- Usage Data: Platform usage patterns, feature interactions, and performance metrics
- Communication Data: Chat messages, SMS communications, and support tickets
2. Legal Basis for Processing
We process your information based on:
- Contractual Necessity: To provide the services you've requested
- Legal Obligation: To comply with applicable laws and regulations
- Legitimate Interest: To improve our services and ensure platform security
- Consent: When required for specific processing activities